Being a tenant can feel like riding a roller-coaster. On the one hand, you have a fun place to live, it’s close to your work, and you’ve made some new friends by the pool! Then again, the neighbor’s dogs bark just as you finally start drifting to sleep. Then you see him not clean up after his dogs. Now you have a leaky faucet. The throbbing in your head is back…
SecondKeys wants to make your life headache-free, as well as your property manager’s. Enter your repair requests and track them all the way through. You’ll know when the maintenance team or a contractor makes an update. You decide if the repair is complete, and you even get to rate the provider!
This also frees up property managers and their repair teams to focus more on your needs and less on playing phone tag.
Tenants on our system get to provide their property management and property owners with ratings for the work completed on repairs – allowing you to be an active participant in not only your own repair process, but helping your property managers and owners know who is and is not taking care of your repair needs with care.
Secure and simple payments using Elavon, one of the top payment processors in the world, providing a variety of payment options, reminders, and helpful ways to help you stay current with rent – protecting your credit and identity from theft and improving your score.
We empower you to enter repair requests and monitor them throughout the repair. You’ll know instantly whenever the maintenance team or contractor makes an update.
You get the power to decide if the repair is actually complete, and even get to rate the provider! This also frees up property managers and their repair teams to focus more on your needs and less on playing phone tag.