Being a tenant can feel like riding a roller-coaster. On the one hand, you have a fun place to live and it’s even close to your work! You’ve made some new friends. There’s a pool – and a pool table! Life is pretty good. Then again, there’s a neighbor with some dogs that bark just as you finally start drifting to sleep. Now you have a leaky faucet. One of the neighbors didn’t clean up after their dog. The throbbing in your head is back…
This is where SecondKeys wants to make your life headache-free, as well as your property manager’s. We’re empowering you to enter repair requests and track them all the way through the repair. You’ll know when the maintenance team or a contractor makes an update. You get the power to decide if the repair is complete, and you even get to rate the provider! This also frees up property managers and their repair teams to focus more on your needs and less on playing phone tag.
Know that you are heard and watch the progress as your needs are answered. We’ve got you.
Tenants on our system get to provide their property management and property owners with ratings for the work completed on repairs – allowing you to be an active participant in not only your own repair process, but helping your property managers and owners know who is and is not taking care of your repair needs with care.
Secure and simple payments using Elavon, one of the top payment processors in the world, providing a variety of payment options, reminders, and helpful ways to help you stay current with rent – protecting your credit and identity from theft and improving your score.
We empower you to enter repair requests and monitor them throughout the repair. You’ll know instantly whenever the maintenance team or contractor makes an update. You get the power to decide if the repair is actually complete, and even get to rate the provider! This also frees up property managers and their repair teams to focus more on your needs and less on playing phone tag.