Common Issues in Property Management and Solutions

Maintenance Issues Buildings and individual houses need ongoing maintenance in structural aspects, plumbing, and electrical systems. Anything can pop up at any time, and repairs have to be attended to immediately to avoid inconveniences to tenants. The best solutions for managing maintenance issues is to have a proper maintenance team...

SecondKeys Newsletter: July 30th

  Happy July Friends,   This month the SecondKeys team attended an investor mixer hosted by Start Co. at Ciao Bella for the current cohort along with some Alumni companies. While we were guest to the event, watching the new teams at the event has reminded us of our cohort....

The Importance of Technology in CRE Property Management

As we are becoming an increasingly globalized society nearly every industry across the board is turning to technology to provide innovation. Modern tech solutions are often necessary in order to stay competitive in an industry – its sink or swim, adapt or fail. This doesn’t always happen though, particularly in...

SecondKeys Newsletter: June 27th

Hey guys, Happy June. SecondKeys attended an event at The Collective and our team member Brad was given a special gift. Today we are honoring him and his accomplishment. The Collective Memphis is a nonprofit black arts organization that Elevates black artists, Empowers black communities, and is Shifting the culture...

Four Ways Online Rent Pay Can Benefit Your Rental Agency

No property manager likes to spend their time hunting down a rent check. A lack of payment options means less convenience for your tenants and more hassle for you. If you needed any more reason, here are four ways online rent pay can benefit your rental agency. 1. Reduce Overhead...

Our Partnership With HomeAdvisor: Home Concierge

SecondKeys is always looking for new ways to bring the best service to our community. That's why we're so excited about our partnership with HomeAdvisor: Home Concierge. To give you a run down on what the program does for our services, here are a few commonly asked questions about HomeAdvisor:...

How Maintenance Software Can Reduce Wasted Admin Hours

For most property managers, it feels like maintenance issues seem to pile up and all happen at the same time. It almost seems like when one unit reports a problem, all of the other units find out and do the same. Of course there's no way to predict when a...

SecondKeys Newsletter: April 21st

Happy Easter, Everyone! In celebration for the holiday, we will keep out email short this week. Over the past 2 weeks, we have been heavily focused on meetings with additional investors and sales campaigns for larger customer contracts. Amber and Mars have had the privilege of meeting some amazing potential...

SecondKeys Newsletter: February 24th

Good Evening, Team! We have a few new updates that we are excited to present to you all. We participated in the Next Big Thing pitch competition by the Memphis Society of Entrepreneurs and Epicenter. We met some pretty great people and made some connections. Congratulations to Philip Ashley of...

Features That Make SecondKeys Unique

SecondKeys is an innovative software and we pride ourselves on the unique features that our software offers. Our goal is to make lives easier; for property managers, tenants, and maintenance professionals alike. Our effortless documentation system allows immediate visibility on how your maintenance requests are being handled. We have three...

How To Handle Difficult Clients

At SecondKeys, we're all about making relationships easier between property managers, tenants, and contractors, but we know sometimes it's not so simple. Occasionally we all get a tenant that is just determined to be difficult. We've got a few tips on how to make a hairy situation with tenants go...

SecondKeys Newsletter: January 13th

    Good Evening, Team!   I hope that everyone had a great holiday with their family and friends. We sure did but we are excited to get back to work full force.   The holidays for the SecondKeys team has had some major development and a deep dive into...

5 New Year’s Resolutions For Property Managers

The New Year means a new opportunity to be the best property manager you can be. A weaker willed manager might not be able to follow through with their New Year's Resolutions, but you've got what it takes. Here are 5 New Year's Resolutions for Property Managers! 1. Don't let...

SecondKeys Newsletter: December 17th

    Hello, Team!   As we come closer to the holiday season, we find that things are beginning to slow down. However, we've gotten a lot done and there will be a good bit of planning to finish. From development to customer on-boarding processes, we will be really getting...

How To Prepare Your Properties For Winter

Winter means variety maintenance headaches for your property. It feels like a frozen pipe is inevitable in these winter storms. While SecondKeys is ready to help when things go wrong, we also have a few tips on how to keep your property in good shape this winter. 1. Leave the...

SecondKeys Newsletter: December 11th

    Hello, Team!   Hope everyone had a great Thanksgiving holiday!   Since we last spoke we have made some great process and connections thanks to this community. We've had a good bit of development done over the holidays and we have more planned to come. With the assistance...

Why Choose SecondKeys?

  The Problem From regular maintenance to emergency repair, home maintenance is a costly and complicated issue for rental properties and HOAs. We've all had a difficult maintenance problem with a rental property. 68% of renters say their reason for leaving a property is poor customer service with a majority...