From regular maintenance to emergency repair, home maintenance is a costly and complicated issue for rental properties and HOAs. We’ve all had a difficult maintenance problem with a rental property. 68% of renters say their reason for leaving a property is poor customer service with a majority being maintenance. Tenant turnover costs property managers over $5B nationally because half the market doesn’t having a software to combating this problem.
With SecondKeys, renters and homeowners are able to input and track maintenance request from beginning to end. Property managers receive a maintenance tracking tool for predictive repairs using manufacture data. Finally, for properties without their own maintenance staff will have a contractor work-order bidding system. This and more in an easy to use integrated web, mobile and API platform.
Who Do We Work For Best?
Our target customers will include: landlords, property managers/management companies and community associations (HOAs, COAs, etc). These markets represents over 46.7M homes combined in the US. With that, our team’s research found that the total market size is estimated to grow 15-20% by 2030. With out monthly subscription fee of $5/unit, that is a market potential of over $3.3B in just maintenance.
What Makes Our Software Different From The Rest?
SecondKeys simplifies the process of filing maintenance requests. We offer transparency and peace of mind through our instant, paperless system. Your property maintenance is our priority.
Our advantage lies in our software structure and product separation. SecondKeys can be integrated into customer’s existing websites because it is built as a rest API. We have the potential to integrate with hundreds of customers’ business software on the market. SecondKeys is designed to be modular. While our initial focus is on maintenance, we’ve grown into other areas of property management, packaging each component so that users only pay for the software they need.